Privacy Policy

Last Updated: October 21, 2025

IMPORTANT NOTICE

RetirementAdvisorFinder.com is a lead generation and referral matching service. We are NOT a financial advisor, broker, or investment advisor. We connect individuals with licensed financial professionals.

1. INFORMATION WE COLLECT

Information You Provide:

• Contact information (name, email, phone, address)

• Retirement planning stage and primary concerns

• Communication preferences

Automatically Collected:

• Device and browser information

• Website usage data

• Cookies and tracking technologies

2. HOW WE USE YOUR INFORMATION

We use your information to:

• Match you with 1-3 licensed financial advisors

• Communicate about matches, appointments, and services

• Send marketing content (if you consented)

• Improve our service and comply with legal obligations

Non-Discrimination: We serve individuals at all life stages and financial situations. Information about your retirement planning stage is used solely for matching—never to deny service or discriminate.

3. HOW WE SHARE YOUR INFORMATION

With Financial Advisors: When you submit your information and consent, we share it with a maximum of 1-3 licensed advisors who match your needs. These are independent third parties with their own privacy policies.

With Service Providers: CRM, email/SMS providers, analytics, web hosting, and payment processors (contractually obligated to protect your data).

For Legal/Business Reasons: As required by law, court order, or in business transfers (you'll be notified).

What We DON'T Do:

• Share with dozens of advisors (maximum 1-3)

• Sell to call centers or spam lists

• Share without your explicit consent

4. COMPENSATION DISCLOSURE

We may receive compensation (per-lead fees, referral fees, or commission sharing) from advisors when we connect them with clients. This creates a potential conflict of interest. This does NOT increase costs to you.

5. CONSENT TO CONTACT (TCPA COMPLIANCE)

By submitting your information and checking the consent box, you provide express written consent to be contacted by RetirementAdvisorFinder.com and up to 3 matched advisors via:

• Phone: Including automated dialing systems and pre-recorded messages

• Text (SMS/MMS): Marketing and transactional messages

• Email: Marketing and transactional messages

Purpose: Match notifications, appointment scheduling, follow-ups, retirement planning information, and educational content (if you opted in to marketing).

Important:

• Consent is NOT required to purchase services

• You can opt-out anytime (see Section 6)

• Calls may be made even if your number is on Do Not Call lists

• Message and data rates may apply

6. YOUR RIGHTS & OPT-OUT

Text Messages:

• Reply STOP to opt-out

• Reply HELP for assistance

Emails:

• Click "Unsubscribe" in any email

Phone Calls:

• Ask to be placed on Do Not Call list during calls

All Channels:

• Email: [email protected]

Access, Correct, or Delete Your Information:

• Email: [email protected]

Note: Opting out from us doesn't opt you out from advisors we've already shared your info with—contact them separately.

7. CALIFORNIA RIGHTS (CCPA/CPRA)

California residents have rights to:

• Know what information we collect and how we use it

• Delete personal information (with exceptions)

• Opt-Out of Sale/Sharing - Sharing your info with advisors who compensate us may be considered a "sale"

• Non-Discrimination for exercising rights

To Exercise Rights: Email [email protected]. We respond within 45 days.

To Opt-Out of Sale: Email [email protected] with "Do Not Sell My Information" in the subject. Note: Opting out means you can't use our matching service.

8. SMS PROGRAM (A2P 10DLC COMPLIANCE)

Program: We send transactional (match confirmations, reminders—varies) and marketing messages (2-4/month if opted in).

Opt-In: Provide your mobile number and check consent box. You'll receive confirmation.

Opt-Out: Reply STOP (you'll get confirmation). This only applies to the specific sender.

Help: Reply HELP or email [email protected]

Supported Carriers: All major U.S. carriers (AT&T, T-Mobile, Verizon, etc.)

Rates: Standard message/data rates apply per your carrier.

Changes: We may modify/terminate the program with notice.

9. EMAIL COMPLIANCE (CAN-SPAM)

Our emails include sender identification, our physical address, clear subject lines, and easy unsubscribe. We honor opt-outs within 10 days. You may still receive transactional emails and legally required notices.

10. COOKIES

We use cookies for functionality, analytics, and advertising. Control them via browser settings or opt-out tools (optout.aboutads.info). Disabling may affect functionality.

11. DATA SECURITY

We use SSL/TLS encryption, secure servers, access controls, and regular assessments. However, no method is 100% secure—you provide information at your own risk.

12. DATA RETENTION

• Active leads: Until deletion requested

• Matched leads: Up to 5 years

• Marketing database: Until unsubscribe

• Legal compliance: As required by law

13. CHILDREN'S PRIVACY

Our service is not for individuals under 18. We don't knowingly collect children's information. If we learn we have, we delete it immediately.

14. CHANGES TO THIS POLICY

We may update this policy. Changes are effective when posted. We'll notify you of material changes via website notice, email, or text. Continued use means acceptance.

15. STATE-SPECIFIC DISCLOSURES

Texas: By opting in to SMS, you acknowledge: express written consent; can opt-out anytime; we won't send more than one marketing message/day; messages include sender ID; you can file complaints with Texas Attorney General if needed.

Nevada, Virginia, Colorado, Connecticut, Utah: You have rights similar to California residents (access, delete, opt-out).

16. CONTACT US

Privacy Requests (access, delete, CCPA opt-out):
[email protected]

SMS Program Support:
[email protected]

Mail:
RetirementAdvisorFinder.com
9016 East Indiana Ave Suite C

Spokane , WA 99212

NOTE: Response Time: Up to 45 days